Rimewood
45 Lambton Quay, Wellington 6011, New Zealand
Phone: +64221328655
Email: info@rime-wood.com
Privacy Policy
At Rimewood, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Last updated: November 18, 2024
Information We Collect
Personal Information You Provide
When you interact with our website or services, you may voluntarily provide us with certain personal information, including:
- Name and email address when you contact us through our contact form
- Project details and requirements when you inquire about our services
- Communication preferences and feedback you provide
- Any other information you choose to share with us
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Device information and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used to find our site
- Cookie data and similar tracking technologies
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings or our Cookie Policy page. For detailed information about the cookies we use, please visit our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities
- Contract Performance: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When processing serves our legitimate business interests and doesn't override your privacy rights
- Legal Obligations: When we must process data to comply with legal requirements
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Analytics Partners: We use analytics services to understand website usage and improve our services. These partners may collect and process data according to their own privacy policies.
Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
How We Protect Your Information
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit using industry-standard SSL/TLS protocols
- Secure data storage with restricted access controls
- Regular security assessments and updates to our systems
- Employee training on data protection and confidentiality
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it. Contact form submissions and project inquiries are typically retained for 3 years unless you request earlier deletion.
Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable data protection laws, typically within 72 hours of becoming aware of the breach.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@rime-wood.com or call +64221328655. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than New Zealand. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. This may include using standard contractual clauses approved by relevant authorities or ensuring the recipient country has adequate data protection standards.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit. This Privacy Policy applies solely to information collected by our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, provide additional notice through our website or by email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Email: info@rime-wood.com
Phone: +64221328655
Address: 45 Lambton Quay, Wellington 6011, New Zealand
We will respond to your inquiry as promptly as possible, typically within 30 days.