Rimewood

45 Lambton Quay, Wellington 6011, New Zealand

Terms of Service

These Terms of Service govern your use of Rimewood's website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before engaging with our platform.

Last updated: November 20, 2024

1. Acceptance of Terms

By accessing and using the Rimewood website or engaging with our game development services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, you must not use our services.

These terms constitute a legally binding agreement between you and Rimewood. We reserve the right to modify these terms at any time, and your continued use of our services after such modifications constitutes acceptance of the updated terms.

2. Service Usage and Acceptable Use

Permitted Uses

You may use our website and services for the following purposes:

Browsing our service offerings and portfolio
Contacting us regarding game development inquiries
Engaging our services for legitimate game development projects
Accessing information and resources we provide

Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in any way that:

Violates any applicable local, national, or international law or regulation
Infringes upon the intellectual property rights of Rimewood or any third party
Transmits any harmful code, viruses, or malicious software
Attempts to gain unauthorized access to our systems or networks
Interferes with or disrupts the operation of our website or services
Harasses, threatens, or harms others
Impersonates any person or entity or misrepresents your affiliation
Collects or harvests information from our website without permission

Service Access Requirements

To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You must be at least 18 years old to engage our services independently.

3. Account and Access Management

Account Creation

If you create an account with us, you must provide accurate, current, and complete information. You are responsible for maintaining the security of your account credentials and for all activities conducted through your account.

Account Security

You must immediately notify us of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms of Service, fraudulent activity, or if we determine that your continued access poses a risk to our business or other users. You may also terminate your account by contacting us directly.

Multiple Account Policy

Each user or business entity is permitted one account. Creating multiple accounts to circumvent restrictions or for deceptive purposes is prohibited and may result in termination of all associated accounts.

4. Service Availability and Modifications

Service Uptime and Maintenance

While we strive to maintain consistent service availability, we do not guarantee uninterrupted access to our website or services. We may perform scheduled maintenance, updates, or emergency repairs that temporarily affect service availability. We will make reasonable efforts to provide advance notice of planned maintenance when possible.

Feature Availability

The features and services we offer may vary and are subject to change without notice. We reserve the right to add, modify, or discontinue any feature or service at our discretion. New features may be added that enhance or supplement the current services.

Geographic Restrictions

Our services are primarily designed for use in New Zealand and other countries where such services are legally permitted. We make no representation that our services are appropriate or available for use in all locations. If you access our services from outside New Zealand, you do so at your own risk and are responsible for compliance with local laws.

Service Modifications and Updates

We continuously work to improve our services and may introduce new features, modify existing ones, or retire outdated functionality. These changes will be made at our sole discretion, though we aim to maintain or enhance the overall value of our services. Significant changes that materially affect your use of our services will be communicated through our website or via email when appropriate.

5. Intellectual Property Rights

Our Content Ownership

All content on our website, including text, graphics, logos, images, code, and software, is the property of Rimewood or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

User-Generated Content Rights

If you submit content to us through our contact forms or communications, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce that content for the purposes of providing our services and communicating with you. You retain all ownership rights to your content.

License to Use Our Services

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and services for their intended purposes. This license does not include any rights to resell, redistribute, or make commercial use of our services without prior written agreement.

Copyright and Trademark Notices

All trademarks, service marks, and logos displayed on our website are the property of Rimewood or third parties. You may not use these marks without prior written permission. Copyright © 2024 Rimewood. All rights reserved.

6. Pricing and Payment Terms

Service pricing is displayed on our website and may be subject to change. All prices are in New Zealand Dollars (NZD) or US Dollars (USD) as indicated. Payment terms for specific projects will be outlined in individual service agreements. We reserve the right to modify our pricing at any time, though any agreed-upon project pricing will remain valid for the duration of that specific project agreement.

All fees are non-refundable unless otherwise stated in a specific service agreement. You are responsible for all taxes and duties associated with your purchase of our services.

7. Disclaimers and Limitation of Liability

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Rimewood shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms of Service. Upon termination, your right to use our services will immediately cease.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

9. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Wellington, New Zealand.

Before initiating formal proceedings, we encourage you to contact us to seek resolution of any disputes informally. We are committed to working with you to reach a fair resolution.

10. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the date at the top of this page and may provide additional notice through our website or via email for material changes. Your continued use of our services after such modifications constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

Contact Information

If you have questions or concerns about these Terms of Service, please contact us:

Email: info@rime-wood.com

Phone: +64221328655

Address: 45 Lambton Quay, Wellington 6011, New Zealand